# Agentic Sales

> Deeplumen turns store visits into AI-guided shopping conversations. Proactively engage shoppers, answer product questions from your catalog, and guide them to checkout — 24/7.

*AI-readable version of [Agentic Sales](https://staging2.deeplumen.io/agentic-sales/) · generated by DeepLumen Agentic Page*

Agentic Sales answers product questions, compares suitable options and guides shoppers toward checkout using your own store content. Give every visitor a more useful shopping conversation.

The moment before a purchase

## Answer the questionholding up the sale.

### Find the right product↗

Ask about needs and preferences, then compare relevant products from the merchant's catalog.

“Which light fits my camping trip?”

Warm light. USB-C. A match for your trip.

### Resolve the practical details↗

Answer questions about sizing, materials, compatibility, shipping and published policies.

“How does it charge? When will it arrive?”

Recharge with USB-C.

Check timing for your address.

From product details & store policies

### Make the next step clear↗

Help the shopper move from a useful answer to a product page, cart or supported checkout flow.

“That’s the one.”

#### Trail Lantern

Warm light. Ready to wander.

An illustrative shopping journey, from a question to a next step.

Example product

## Trail Lantern

$79.00

A warm glow for evenings outside. An olive finish, a carry handle and USB-C charging, brought into one simple product view.

- Warm ambient light
- USB-C charging
- Easy-carry handle

An illustrative product preview for the Agentic Sales demo.

Built around your store

## Your products. Your voice. Your rules.

### Store knowledge

Use the catalog and approved content as the foundation for answers.

### Brand experience

Align the assistant's tone and presentation with your storefront.

### Measurable journeys

Review available conversation, engagement and conversion information to understand how shoppers use the assistant.

The assistant stays close to the information, expression and outcomes that make your store yours.

## Discovery outside your store. Assistance inside it.

### Help AI discover your business.

Organize merchant content for external AI retrieval and track the channel's outcomes.

### Help visitors make a decision.

Assist shoppers who are already exploring your storefront.

## A plan that follows your usage.

Agentic Sales is moving toward usage-based plans. Talk with us about expected conversation volume, your catalog and deployment needs.

## Before you get started.

## Give shoppers a reason to keep going.

See how Agentic Sales would work with your catalog.

## Support chatbots answer.Sales agents close.

Most store chat exists to deflect tickets. Deeplumen exists to win the sale — it acts in the moments that decide whether a shopper buys or leaves.

By the time a support ticket is filed, the sale is already lost. Deeplumen acts *in the moment that decides it.*

## Visitors hesitate. Most stores stay silent.

A shopper rarely leaves because one feature is missing. They leave because the store does not answer the question that matters at the exact buying moment.

### They can’t tell which product fits.

Skin type, shoe fit, fabric, routine order, size, and usage frequency. These are sales questions, not support tickets.

### They keep comparing tabs.

Your catalog already has the answer, but the buyer needs a guide to compare formulas, materials, fits, colors and bundles.

### They almost buy, then pause.

Shipping, returns, discounts, bundle value, comfort and material questions should be resolved before the shopper drifts away.

## Proactive and embedded — one AI brain.

The agent does not wait in a chat bubble. It appears where shoppers make decisions: while comparing, reading product details, building carts, and choosing bundles.

### Reach hesitation before it becomes exit.

Deeplumen watches buying signals and generates the next best question or offer from the exact product context.

Long dwell, review reading, and material checks trigger precise help instead of generic pop-ups.

When shoppers search and hit a dead end, the agent routes them to relevant products and bundles.

Cart removals, hesitation, and exit intent can trigger reassurance, coupon logic, or a better-fit suggestion.

### PDP hesitation

The agent detects long dwell and opens with the most likely doubt.

### Search dead-end

It turns “nothing found” into guided discovery.

### Cart rescue

Cart removal becomes a chance to explain value or offer a better fit.

### Last-moment save

Relevant reassurance beats a blunt discount banner.

### Put AI answers inside the buying surface.

Embedded Sales turns product-page questions into tappable answer blocks: reviews, sizing, stock, materials, usage, bundles and policy answers right beside the buy button.

Every answer comes from *your catalog, your reviews, your policies* — placed exactly where the question occurs.

## Make it sound like your brand.

Your voice, your colors, your assistant. Deeplumen adapts recommendations, follow-up questions, coupons and product language to the store, not the other way around.

Recommend products from user preferences, shopping behavior, and specific needs.

Ask follow-up questions when intent is vague, then narrow the catalog automatically.

Use chat context and purchase signals to keep future interactions more relevant.

## Trained on the best ChatGPT model, auto-tuned for your store.

Understands nuanced shopper questions across sizing, ingredients, comparison, shipping, returns and order status.

Grounds every answer in your catalog, reviews, policies and Shopify data instead of generic web knowledge.

Finds unresolved questions, refreshes product knowledge, and improves answer patterns without manual prompt maintenance.

## From install to selling in one coffee.

No code. No theme changes. No training data to upload.

### Install

One click from the Shopify App Store. No theme code touched, nothing to configure before it works.

### Train

The agent learns your catalog, collections, FAQs and policies automatically — and adopts your brand voice.

### Sell

Switch on sales plays in one click — proactive nudges, embedded answers, recommendations — and watch conversations turn into orders.

## See the revenue AI drives.

Every conversation is tracked to its outcome. Which chats became carts, which nudges became orders, which products your AI sells best — no more guessing what the chat widget is worth.

### Conversation-to-order attribution

AI-assisted orders are tagged automatically, so the dashboard shows revenue — not just message counts.

## Your early-access details.

### Scoped with you

Expected monthly conversations and catalog size shape the plan.

### Reviewed before activation

Storefront setup, connected content and supported workflows are agreed up front.

### Confirmed in writing

Your early-access scope and pricing are confirmed before anything is activated.

## More about Agentic Sales.

## FAQ

### Can I use Agentic Sales on its own?

The product serves shoppers on your website. We can help you decide whether to start with it alone or alongside Agentic Page.

### Will it answer from my policies?

The assistant uses the store content made available to it. Review the connected content and your intended workflows during onboarding.

### How is pricing structured?

The planned model is based on AI conversations or usage. Your early-access scope and commercial terms are confirmed before activation.

### Will it replace my support team?

No — it takes the repetitive 80% (product questions, materials, shipping, policies) so your team can handle the conversations that genuinely need a human. When a chat needs escalation, the full transcript and context are handed over cleanly.

### What does the AI learn from?

Your live Shopify catalog, collections, FAQs, and store policies — synced automatically through Shopify APIs. Nothing to upload, nothing to maintain. When you update a product, the agent knows.

### What if it says something off-brand?

You control the voice. Set tone, formality and boundaries in the personalization config — available on every plan, including Free. The agent answers only from your store's data and stays inside the guardrails you define.

### How long does setup take?

About 15 minutes end to end: one-click install from the Shopify App Store, automatic catalog training, then switch on the sales plays you want. No theme code is modified.

### Does it work with my theme and checkout?

Yes. Deeplumen works with Shopify Checkout and Shopify Admin, and the widget and embedded buttons adapt to your theme's look. If you ever uninstall, your store is untouched.

### How is pricing counted?

By AI conversations per month — a conversation is a chat session with a shopper, not a message. Every plan includes the full Proactive Sales engine and personalization. Upgrade, downgrade or cancel anytime; the Free plan is free forever.

## Structured data (JSON-LD)

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}
```

```json
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        },
        {
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          "name": "What if it says something off-brand?",
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            "@type": "Answer",
            "text": "You control the voice. Set tone, formality and boundaries in the personalization config — available on every plan, including Free. The agent answers only from your store's data and stays inside the guardrails you define."
          }
        },
        {
          "@type": "Question",
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          }
        },
        {
          "@type": "Question",
          "name": "Does it work with my theme and checkout?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. Deeplumen works with Shopify Checkout and Shopify Admin, and the widget and embedded buttons adapt to your theme's look. If you ever uninstall, your store is untouched."
          }
        },
        {
          "@type": "Question",
          "name": "How is pricing counted?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "By AI conversations per month — a conversation is a chat session with a shopper, not a message. Every plan includes the full Proactive Sales engine and personalization. Upgrade, downgrade or cancel anytime; the Free plan is free forever."
          }
        }
      ]
    }
  ]
}
```